PortCall Support is here to make your scheduling easier.
Need an account? Let us know! Have a general question? Check the FAQs. Need to find a certain topic? Try one of the Categories below. When all else fails, give us a shout, and our support team will be happy to help!
PortCall Support is here to make your scheduling easier.
Need an account? Let us know! Have a general question? Check the FAQs. Need to find a certain topic? Try one of the Categories below. When all else fails, give us a shout, and our support team will be happy to help!
PortCall automatically updates vessel information from Lloyds as well as allows users to manually update data.
Reordering a canceled move creates a duplicate of the canceled order. The new order can be edited as normal, and the canceled order remains on the board for future billing action.
Once you have an account, it's smart to set up your profile, especially your notification email and editors for your PortCalls.
Canceling or deleting a PortCall effects everything associated with the PortCall. Canceling a PortCall also cancels all the berth reservations, transits, services, and pilots orders. How to cancel or delete a PortCall The video shows how to cancel a PortCall. To delete the PortCall, select Delete PortCall from the Actions menu. Select View PortCall to see the PortCall Profile.In the Actions Menu...
Should I cancel it or delete it? Cancel and delete are two functions with an important difference. In general, the delete function is for correcting mistakes. Only delete things that need to be removed permanently. Canceling an item leaves the PortCall, reservation, or movement order in the database for later use (such as billing). What you do to a PortCall (cancel or delete) effects berth...
Canceled movements can be reordered from the Dispatch Dashboard. Reordering a canceled move creates a duplicate of the canceled order. The new order can be edited as normal, and the canceled order remains on the board for future billing action.
A PortCall represents a vessel's complete itinerary while in port, including transits and berth reservations.
From the Berths page, select that Actions menu and click Add PortCall. Step-by-Step Vessel Enter the vessel name, IMO, or other identifiers. PortCall will match it with existing vessels. If no matching vessel pops up, select “Can’t find the right vessel to search Lloyds and create a new vessel record. Enter the Next and Last Port of Call. Schedule Fill out the schedule. Once...
Build a custom shortcut menu with bookmarks.
Quick ways to see you all your portcalls in one view.